From shipping to service, everything you need to know is just a click away.
Here are quick answers about printer and copier rental, annual maintenance contracts (AMC) and repair, office and
production equipment, spare parts and toner, and ordering and delivery with Print Solution Trading L.L.C in the UAE. Each
answer links to the page with more detail. If your question is not here, our team is happy to help.
A printer AMC (annual maintenance contract) is a yearly service agreement for your printers and copiers. It covers scheduled preventive maintenance and technical support so your machines stay in working order. We tailor each AMC to the printer type, usage level and your company's requirements. See printer AMC and repair.
Our maintenance service includes technical support and preventive maintenance: inspection, cleaning and optimisation of each machine to keep performance consistent. Spare parts are excluded unless agreed, and consumables such as toner and cartridges are not included, but we can supply them separately on request. See what our AMC covers.
Preventive maintenance is scheduled every three months, or according to the machine's usage pattern and condition. Busy machines may need visits more often, which we agree in your contract. Regular servicing helps spot worn parts early and reduces unplanned stoppages in your office. See our AMC service schedule.
Spare parts are charged separately unless your agreement specifies otherwise. When a part needs replacing, we can supply it, including toners, drums, fusers, rollers and maintenance kits for office and production machines. Check your contract or ask our team what your plan covers. See printer spare parts.
We usually respond to service calls within 24 to 48 hours. Your AMC or rental agreement sets out the service terms for your machines. To speed things up, share the brand, model and a short description or photo of the fault when you call or WhatsApp us. See printer AMC and repair.
Yes. We maintain both rented and customer-owned printers and copiers, including Canon, Ricoh and Konica Minolta devices and machines from other major brands. Maintenance plans can be customised by printer type, usage level and your company's requirements. See printer AMC and repair.
We supply office printers, including colour and black-and-white multifunction printers (MFPs) that print, copy and scan, and production printers in colour and black-and-white for print shops and production houses. Our team can help match a model to your monthly volume and paper sizes. Browse office printers and copiers.
Yes. We supply finishing machines for print shops and in-house print rooms, including creasing and folding machines, lamination machines, cutting machines and binding machines. Tell us your job types and volumes, and we will suggest equipment that fits your workflow and space. Browse finishing machines.
Yes. We supply UV printing machines for print shops and production houses that print on a range of materials. Our team can advise whether a machine suits the jobs you plan to run. See our printing machines.
Yes, we supply refurbished machines as well as new ones. A refurbished copier can suit a business that wants a dependable machine with a lower upfront cost. Ask our team which refurbished models are available for your print volume. Ask for a refurbished machine quote.
We supply and service Canon, Ricoh and Konica Minolta devices, including office multifunction printers and production printers such as the Konica Minolta AccurioPress range. Tell us your preferred brand, or let us recommend a model based on your print volume. Browse all printers in our shop.
We supply spare parts for office and production printers and copiers, including toners, drums, fusers, rollers, developer units and full maintenance kits. Parts are available for major brands such as Canon, Ricoh and Konica Minolta. Send your model number to check availability. See printer spare parts.
We supply genuine parts and high-quality OEM-compatible parts. If you need genuine parts only, tell us when you order. Please confirm the warranty terms for the specific part before purchasing. See printer spare parts and toner.
Find the model number on your printer or copier, usually on a label on the front or back of the machine, and the part number if you still have the old part. Send these by WhatsApp or email, and our team will help you find the exact match. Request a spare part.
Use our quote form, send a WhatsApp message or call +971 54 721 0866. Tell us the service you need, the number of machines, your monthly print volume and your location, and for parts or an AMC, the brand and model. The more detail you share, the more accurate your quote. Request a quote.
Yes. For rentals, delivery and installation within the UAE are included as per your selected package. For machines you buy, delivery options and timelines depend on the product and destination and are explained in our delivery policy. See our delivery policy.
Copiers and printers sold by Print Solution Trading are covered by our warranty policy from the date you receive the product. The warranty page explains what is covered, the conditions of coverage and how to start a claim, so keep your invoice handy if you need to use it. See our warranty terms.
Send us your question with your machine details, and our team will reply.
Get a Quote | WhatsApp +971 54 721 0866 | Call +971 54 721 0866
Production Printers
Office Printers
Finishing Machines
Spare Parts
Refurbished Printers
Printers On Rent
Annual Maintenance
FAQS